Shipping Policy Page

Bevenza
(Manufactured by NUTRICAD FOODS PRIVATE LIMITED)

Last Updated: 23-01-2026

This Shipping & Delivery Policy outlines how orders placed on our website are processed, packed, and delivered across India. By placing an order, you agree to the terms mentioned below.

1. Company Information

Legal Name: NUTRICAD FOODS PRIVATE LIMITED
CIN: U10739GJ2025PTC1627
GST Number: 24AAKCN4625R1ZV

Registered Address:
SHED No. 1, Sub Plot No. 2-B, Gurudev Industrial Area,
Makhavad Road, Opp. Dhara Flour Mill,
At: Ravki, Lodhika, Rajkot, Gujarat – 360004, India

Email: nutricafood@gmail.com
Contact: +91 83538 38538

All chocolate products are manufactured in compliance with Indian food regulations, including the Food Safety and Standards Act, 2006, under applicable FSSAI guidelines.

2. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.
• During festive seasons or high-demand periods, dispatch timelines may be slightly extended.

You will receive confirmation via email or SMS once your order is shipped, along with tracking details.

3. Shipping Locations

We currently ship across India.

For bulk or wholesale inquiries, please contact us directly before placing your order.

4. Delivery Timelines

Estimated delivery timelines:

Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Areas: 5–10 business days

Delivery timelines are indicative and may vary due to courier network constraints, weather conditions, public holidays, or other external factors.

5. Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on:

• Delivery location
• Order weight
• Ongoing promotional offers

Prices displayed on the website are in INR. Orders are processed only after successful payment confirmation through authorized payment gateways.

6. Packaging & Food Safety

All products are manufactured in a licensed facility following prescribed hygiene and food safety standards.

To maintain product quality:

• Products are packed securely to prevent physical damage.
• Batch details, manufacturing date, and best-before date are mentioned on packaging as per FSSAI requirements.
• Customers are advised to store products as per instructions mentioned on the label.

We are not responsible for product quality deterioration caused by improper storage after delivery.

7. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to cancel or refuse orders due to:

• Stock unavailability
• Pricing errors
• Regulatory reasons
• Suspected fraudulent transactions

If an order is cancelled after payment, the refund (if applicable) will be processed as per our Refund Policy.

8. Delivery Attempts & Incorrect Details

Courier partners may attempt delivery multiple times.

If delivery fails due to:

• Incorrect address
• Incorrect contact number
• Recipient unavailable

The shipment may be returned to us. Re-dispatch charges may apply.

Customers are responsible for providing accurate and complete delivery information.

9. Damaged or Incorrect Orders

If you receive:

• A damaged product
• A wrong item
• A missing product

Please contact us within 24 hours of delivery with:

• Order number
• Clear photos
• Unboxing video (if applicable)

Claims submitted without supporting proof may not be eligible for replacement.

10. Limitation of Liability

To the maximum extent permitted under Indian law:

• Our liability shall not exceed the value of the product purchased.
• We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for allergic reactions if allergens are clearly disclosed on product packaging.

11. Force Majeure

We shall not be liable for delays or failure in delivery due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government restrictions
• Transportation disruptions
• Public emergencies

12. Governing Law

This Shipping & Delivery Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Rajkot, Gujarat.

13. Contact & Grievance

For any shipping-related queries, concerns, or grievances:

NUTRICAD FOODS PRIVATE LIMITED
📧 Email: nutricafood@gmail.com
📞 Phone: +91 83538 38538

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